Below are some of the findings from our Traffic reseller Business !
1.Customers will spend up to 10% more for the sameproduct with better service.
2.When customers receive good service they tell 10-12 people on average.
3.When customers receive poor service they tell upwards of 20 people.
4.There is an 82% chance customers will repurchase from a company where they are satisfied.
5.There is a 91% chance that poor service wil dissuade a customer from ever going back to a company.
So the single most important thing to remember about any enterprise is that there are no results inside its walls. The result of a business is a satisfied Customer.